Return Policy

Items ordered on our website store Mashaswim.com, can be returned for an exchange or refund. Returns are available 14 days after receiving, provided that the item is :

– unworn directly on skin please try swimwear bottoms over your underwear, unwashed and in its original condition with hygiene liners and tags.

The shipping costs of returning are not covered by us only in cases if the wrong item was delivered to you by our mistake.

Refunds

Refunds for items on our website store are available in a form of exchange of items or payment refund. Please know that we do not refund the original shipping costs and costs of provisions during original payment using Paypal and credit cards. 

Refund are processed within 1-2 business days after we receive returning items.

To initiate return  or exchange please  contact us thru email: store@mashaswim.com, we will apply to you as soon as possible ( 1-2 working days), and we will provide you the return form and all the details so you can organise your return. It is your choice of courier that will deliver returned items, customer covers return costs unless return is made due to mistake on our end, sendind the wrong size, wrong item etc. please note that we are not hold liable for any loss that may ocurr during return delivery so please use trackable service.

Damaged Items

We truly do our best to prevent that you receive any damaged items or items with fault, but in case if it does happen, you can contact us store@mashaswim.com we will apply to you as soon as possible and assist you personally to sort out your problem.